About Us
Gigabit is an Australian owned and operated Information Technology Company aimed at providing the highest quality services for all markets from small business to Corporate and Enterprise. Our industry experience allows us to provide services ranging from ad-hoc support services through to designing an end-to-end IT solution for your enterprise. We recognize that the customer is the ultimate judge of the quality of our work.
We use this focus to maintain our goal of providing a high level of service over the entire working relationship. Gigabit regularly surveys customer satisfaction to ensure that we are meeting or exceeding our customers’ expectations. Gigabit maintains a number of primary focuses, the most important being: ‘Provide superior service and maximise return on IT investment by enabling quality Information Technology solutions for business.’ When liaising with clients, Gigabit has a number of aims:
- Understand the clients’ requirements.
- Assess the clients’ current IT Infrastructures and Operations.
- Investigate how these could be better utilised or expanded to provide a more cost effective and efficient solution.
- Allow the client to make informed decisions based on the investigations undertaken by presenting and explaining the options available.
- Help the client understand the cost saving benefits of a well designed and implemented IT Solution.
Gigabit currently provide the services listed below.
- Internet services and Online Business Solutions
- Website hosting and Data Centre co-location of customer equipment
- Consulting and Deployment services in many areas of IT
- Network and Internetwork design and integration
- IT systems specification
- Data Centre design and Integration
- Office IT requirements definition
- IT Project design and management
- Support services including break/fix and systems management
